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Feedback Procedure
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STEP 1 Clients who may wish to make a feedback could submit in writing to the management of Ace EHS Singapore Pte Ltd, stating specific details of the nature of the feedback.
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STEP 2 The management of Ace EHS Singapore Pte Ltd will conduct internal investigations and conclude with corrective actions where deemed necessary.
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STEP 3 Ace EHS Singapore Pte Ltd shall determine, together with the audited client and the complainant, whether and, if so, to what extent, the subject of the feedback and its resolution.